Job completed for Dallas-Fort Worth Hospital Council

Completion date: September 15, 2020

Location: Irving, TX

Why did the customer contact us?

The IT Director contacted us in regards to helping him repair his fiber between two floors in there building.

Solutions provided:

This customer had twelve strand multi-mode fiber that needed to be repaired between two floors of there building. The customer was nice enough to help us test on one floor whith us on the other. After we tested we concluded two things contributed to him calling us. The first was one strand did not pass and was corrected by fusion splicing on a new LC multi-mode pigtail the other issue and probably the larger issue was the fibers where not plugged in order on the back of the bulkhead so as he tried to utilize each pair of fiber in the bulkhead they never matched on the other end so he was getting no connection. We placed them in the correct order on both ends so then he plugged in his lc patch cord into port 1,2,3 etc on the front it matched the same port at the other data closet. No real challenges on this one and enjoyed meeting a new customer.

Team members on this project:

Clint Polley