Job completed for Corinth Family Medicine Pediatrics - Phone System Repair

Completion date: January 16, 2018

Location: Corinth, TX

Why did the customer contact us?

Politon recently was contacted by Corinth Family Medicine Pediatrics about phone system repair. After discussing the symptoms of the issue on the Nortel Call Pilot voicemail system it was determined that there was about an 80 percent probability that the power supply had failed but "appeared" to be working.

Solutions provided:

When a power supply fails, it's a subtle but known issue on the Nortel Call Pilot 100 voicemail system. We decided it was the best course of action to pursue the cheapest solution and ended up for making one happy customer. If you are in need of phone system repair in Corinth TX please give us a call today and we will be glad to help. Symptoms of a faulty power supply on a Nortel Call Pilot 100 are that the lights are still green as they should be with a good power supply but the voltage does not allow the voicemail to operate or be opened up when calling it's extension ports. I suspect the voltage is to low and will not open up the voicemail port switch. Either way, it appears working when it really isn't and that is when we suspect power supply issues. We where happy we could repair this phone system in Corinth TX. Here is what our newest customer had to say: Our Voicemail system went out and we called our phone guys to see if they could come take a look at it. They tried to troubleshoot over the phone and basically said the system is fried. They gave us quotes for a new phone system at $7,000+. They weren't interested in looking at our current system or replacing the piece that they stated was no longer good. We called around and found Clint with Politon Inc. He came out and knew within minutes that is was likely the power source that was out and not our system. He went and got the part and it is now working perfectly. A $75 part! Sadly, our "normal phone guys" were only interested in selling us a new system. Thanks Clint for saving us over $7,000!" Brenda - Corinth Family Medicine & Pediatrics

Team members on this project:

Clint Polley